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Process
Operation Plan & Incentives


Dedicated
to Six Sigma
Principles

We can
insure quality
through a
tradition of
excellence.

 
 
 
 

News

See All News Articles

Thu, Apr 1 2010

Marty K Honors Llew and Jonie Pritchards

Bill Gates, the Benaroyas, KCTS 9, and Overlake Medical Center, join Marty K at St. Mark's Cathedral in Seattle, WA to honor the Pritchards at "St. Mark's Celebrates the Saints".
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Mon, Mar 29 2010

Marty K Partners With Active Ion and Bill Nye

Marty K joins Emmy award-winning Bill Nye "The Science Guy" to educate the community on sustainability through the use of the "Active Ion" cleaning spray.
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Thu, Mar 11 2010

Cleanliness IS Next to Godliness

Psychological Science to publish a study claiming people are unconsciously more ethical when they are in clean-smelling environments.
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Sun, Feb 28 2010

"Green" Is So Yesterday

Grass. It's an outdoor carpet. Perhaps it is time we start thinking outside the blade.
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Quality Control

Accountability is Built-In
 

Quality control is perpetual and is where we really put to work our prepare, resolve, sustain philosophy. The cycle is continuous. In many ways, we are simply repeating our entire process over and over, beginning with discovery.

 

Preparation requires knowledgeable and capable staff. Our training is of the most advanced in the industry. We partner with our equipment and chemical manufacturers such as SC Johnson and Company, Clarke Manufacturing, Active Ion and many others who provide advanced on-site training. We are among the first to know when advancements in technology are made. MartyK safety training is a required course and is a continuing education program.

  • Resources such as software and communication mechanisms are an integral part of our operations. Some of these include:
  • Web-based client management software, accessible by computer, iPhone and iPad
  • Service ticketing and case tracking
  • Company issued cell phones
  • Digital web-based time clock for labor tracking
  • Daily management conference calls with supervisors
  • 24 hour emergency hotline
  • 24 hour communication with onsite staff
  • ideo and photographs
  • Statistical data compilation and reporting

Other strategies and resources include:

  • Service vehicle outfitting and consolidation
  • Route planning
  • Carpooling
  • Distribution consolidation
  • HR processes
  • Six Sigma

 

Store

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And much, much more...

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